Privacy Policy
Last update May 29th, 2024
The company DESKi, a Simplified Joint Stock Company registered under number 914 943 774 00010 and located at 2 PLACE DE LA BOURSE, 33000 BORDEAUX – France, which develops the application HeartFocus ("HeartFocus"), is responsible for processing your Personal Data when you use the Services.
This Privacy Policy discloses the policies of DESKi SAS. (“DESKi,” “We,” “Our,” or“Us”). By accessing or using our Services which include our website(s) (“Website”) you agree to DESKi’s Privacy Policy.
This Privacy Policy is meant to help you understand our privacy practices when you use our Services, including what data we collect, why we collect it, and what we do with it, as well as your individual rights.
Information We collect from You
We receive, collect and store any information you enter on our Website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We may collect your name and email when you fill out the contact form.
Why do we collect information?
We collect your Information for the following purposes:
- To provide and operate the Services;
- To provide our Users with ongoing customer assistance and technical support;
- To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
- To comply with any applicable laws and regulations.
We do not in any instances sell the data collected from you.
With whom are Personal Data shared?
We may disclose your personal data to third-party service providers (Google LLC, Microsoft Corporation), business partners, or other third parties in accordance with this Privacy Notice and/or applicable law.
We work with third-party service providers to help us operate, provide, improve, understand, customize, support, and market our Services.
We may share your personal data with the following service providers: IT and Cloud Providers.
These service providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run our Services.
Information about the website host
Our Website is hosted by Webflow Inc with a registered address at 398 11th St., Floor 2, San Francisco, CA 94103.
Regulatory Compliance
- GDPR Compliance: We are committed to complying with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation (GDPR)), which applies to our European users.
- U.S. State-Specific Privacy Policy: If you are a resident of certain U.S. states, including California, Colorado, Connecticut, Virginia, or Utah, you may be entitled to additional rights and disclosures, depending on the law of your state. Please contact DESKi to know more about those rights: dpo@deski.io.
Your choices and rights
If you would like to submit a request to access, rectify, erase, restrict or object to the processing of personal data that you have previously provided to us, or if you would like to submit a request to receive an electronic copy of your personal data for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us at dpo@deski.io We will respond to your request consistent with applicable law(s).
In your request, please make clear what personal data you would like to access, rectify, erase, restrict or object to its processing.
For your protection, we may only implement requests with respect to the personal data associated with your email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Our Website and Services are not Intended for Children
You must be at least the age of majority in your place of residence to use our website. The website is not directed to or intended for use by minors. Consistent with the requirements of the U.S. Children’s Online PrivacyProtection Act, if we learn that we received any information directly from a child under age 13 without his or her parent’s verified consent, we will use that information only to inform the child (or his or her parent or legal guardian) that he or she cannot use the website.
Support
In case of a complaint, you can contact the French supervisory authority responsible for ensuring compliance with personal data protection rules, the National Commission on Informatics and Liberty (CNIL):
Online: https://www.cnil.fr/fr/plaintes/
By mail: CNIL, 3 Place du Fontenoy TSA 80715, 75334 Paris, Cedex 07
Cookies
Like many online services, we use the following technologies to facilitate some of our automatic data collection:
- Cookies, which are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functions.
We use cookies to help you navigate efficiently and perform certain functions. The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data. Please see below the list of “NecessaryCookies” collected :
We also use third-party cookies that help us analyze how you use this website, store your preferences, and provide the content and advertisements that are relevant to you. These cookies will only be stored in your browser with your prior consent.
You can choose to enable or disable some or all these cookies but disabling some of them may affect your browsing experience.
Website Analytics
DESKi uses Google Analytics, a web analysis service of Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).
Google will analyze your use of the DESKi site on our behalf. The information collected by Google in connection with your use of the DESKi site (including your IP address) will be transmitted to a server of Google in the US, where it will be stored and analyzed. The respective results will then be made available to us in anonymized form.
How long your personal information will be retained
We generally retain personal information for as long as needed for the specific purpose or purposes for which it was collected
The data related to prospects is retained for a period of three (3) years from the last contact with DESKi.
International Transfers of Personal Information
DESKi is based in France, and we have service providers in the United States and potentially other countries. Your personal information may be collected, used, and stored in these countries or other locations outside of your home country. Privacy laws in the locations where we handle your personal information may not be as protective as the privacy laws in your home country. By providing your personal information, where applicable law permits, you specifically and expressly consent to such transfer and processing and the collection, use, and disclosure set forth herein.
Security and Confidentiality
DESKi employs all available means to create an environment that ensures the quality and security of the integrity of your data. DESKi implements all appropriate technical and organizational security measures to protect your personal data. Any individual or entity, internal or external to DESKi, authorized by DESKi to access your personal data within the framework of the established contractual relationships necessary for the services provided by the Site, is required to comply with this Policy. The sensitive personal data provided by the User may be subject to an additional specific protection mechanism in accordance with the legal and regulatory requirements in force.
Changes to this Privacy Notice
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Contact Us
If you have any questions about this Privacy Policy or about the way DESKi uses your Personal Data, please contact Us at contact@deski.io or at the below address.
DESKi SAS
2 place de la bourse
33000 Bordeaux
FRANCE