Portal Terms and Conditions
Access to and use of the Portal implies full acceptance of these terms of use, which constitute a contract between DESKi and the user acting in its name or in the name and on behalf of its company (the “User”).
The terms of use are fully enforceable against all Users who create an account on the Portal, the User company remaining in any event responsible for compliance with the terms of the terms of use by its Users.
1. Purposes of the Portal
The main purpose of the portal accessible at https://portal.heartfocus.ai/ is to allow Users to acquire and manage licenses enabling them to use HeartFocus™ applications (the “Portal”).
The Portal also allows Users to watch videos on how to use these applications.
2. Account creation
When creating an account, all Users who are authorized to bind their company must provide the following exact information: the name of the organization, the surname, first name and email address of the User, as well as the password that will enable them to connect to their space. If any of this information changes, the User undertakes to notify the change.
The User designated in the registration form will receive any message concerning the management of his/her access, and in particular the activation link for his/her user space, and may therefore receive notifications. The User must keep its connection information confidential, not communicate it to third parties and inform DESKi of any fraudulent use that may be made of it. In any event, the User company shall remain solely liable for any consequences that may arise.
To access the Services, Users must be connected to their account by first identifying themselves with their login and password.
3. Intellectual property
The general structure of the Portal, including the software, as well as all content published on this Portal (images, articles, photographs, logos, trademarks, videos, texts, etc.) are protected by the intellectual property legislation in force in France as well as by the international legislation in force.
All reproduction rights are reserved, including photos, texts, downloadable documents and iconographic representations.
For this reason, without the express authorization of DESKi, it is strictly forbidden to reproduce, copy, display, distribute, publish, temporarily or permanently, in any medium or by any means whatsoever, the content of the Portal, in whole or in part, for purposes other than personal use, as well as to modify, translate, arrange or adapt it, in whole or in part, and to create derivative works. It is also prohibited to decompile, disassemble or reverse engineer the Portal.
Analyses and brief quotations of parts of the Portal are permitted under Article L.122-5 3° of the French Intellectual Property Code, provided that they are justified by the critical, polemical, educational, scientific or informative nature of the work in which they are inserted and that the following notice is clearly indicated: “DESKi – Document from the https://portal.heartfocus.ai/ website – All rights reserved”.
4. Data protection
All processing of personal data carried out through the Portal complies with applicable data protection regulations. The processing of personal data in connection with the Portal is governed by the [Privacy Policy], which is incorporated by reference into these Terms and Conditions. The Privacy Policy sets out in detail the categories of data collected, the purposes and legal bases of processing, retention periods, and the rights available to you.
When you use the Portal, your personal data may be collected in the following circumstances:
• When you create an account: identification and contact details such as name, email address, and password are collected in order to authenticate you and allow you to access the Portal.
• When you interact with the Portal: technical and navigation data (such as partial IP address, browser type, operating system, crash reports, and navigation analytics) are collected to ensure functionality, maintain security, and improve the services.
• When you consent to cookies or analytics: certain cookies and tracking technologies may be used to measure usage, improve performance, and remember your preferences. Necessary cookies are always active to enable secure login and basic features; analytics cookies require your prior consent.
The personal data collected via the Portal is retained only for as long as necessary to fulfil the purposes set out above, and in accordance with the retention rules detailed in the Privacy Policy (e.g. account data during the contractual relationship; technical/navigation data for up to 25 months from your last connection).
Your personal data may be shared with service providers acting on our behalf (e.g. hosting, analytics, crash monitoring, payment processor if applicable), strictly for the purposes described in the Privacy Policy. These providers process data under their own terms and comply with relevant data protection obligations.
You have the right to access, rectify, erase, and port your data, to object to or restrict processing, and to withdraw your consent where processing is based on consent. You may exercise these rights by contacting our Data Protection Officer at: dpo@deski.ai. You also have the right to lodge a complaint with the competent supervisory authority.
For all matters relating to the collection, use, or protection of your personal data through the Portal, the Privacy Policy governs and prevails.
5. Responsibility
We do our utmost to ensure that the Portal is accessible 7 days a week, 24 hours a day, subject to interruptions necessary for technical maintenance, servicing and updating. Access to the Portal may also be limited or interrupted due to malfunctions or interruptions in computer and telecommunications systems.
DESKi shall not be liable for any direct or indirect damage that may be caused to the user asa result of
- the direct or indirect consequences resulting from errors in the entry of contact details or other incomplete or incorrect information submitted by the User via this Portal,
- any unavailability, slowdown and/or difficulty in accessing the Portal, caused by any failure or inadequacy of the user’s Internet connection, or
- any security or other failures, including but not limited to the presence of malware and/or any incompatibility of the hardware, software and operating systems used by the user to access the Portal.
The Portal may contain hypertext links to other third-party websites. We have no control over these third-party websites and therefore assume no responsibility for the availability of these sites, their content, advertising, products or services. The creation of hypertext links (simple or deep) to the Portail is subject to the prior agreement of our publication director. We reserve the right to modify any element of the Portal and/or the stipulations of these terms, at any time and without prior notice, for any reason whatsoever, in particular to comply with current legislation or to develop the Portal, without these cases being exhaustive. In the event of substantial modification, we will post a special notice on the Portal. If you do not agree with these changes, you must stop using the Portal.